The Content Review Centre at Semasource is first of its kind in Sub Sahara Africa and will employ approximately 100 reviewers who will support a number of languages, including Somali, Oromo, Swahili and Hausa
Facebook Africa has announced that it is setting up a content review centre in Nairobi Kenya as it moves to check on contentin its platform as well as providing a safer internet.
In partnership with Samasource – one of the largest digital employers in East Africa and a leading social enterprise — the site in Nairobi will be Facebook’s first content review centre in Sub-Saharan Africa.
Samasource is a non-profit business with the mission to reduce global poverty by outsourcing digital work to unemployed people in impoverished countries. It is currently operating from its Los Angeles head office but with active offices in Nairobi, Kampala and India.
The centre is expected to employ approximately 100 reviewers by the end of the year, who will support a number of languages, including Somali, Oromo, Swahili and Hausa.
In marking Safe Internet day earlier in the week, Facebook launched several initiatives in Kenya, Nigeria and South Africa as well as other countries in Africa to promote the safe access and use of internet in line with its commitment to building a safer online world.
The tech giant has joined hands with more than 20 non-profit organisations and government agencies, in a campaign that aims to raise awareness about Internet safety and security concerns such as cyber bullying and cyber-crime.
The campaign covers most of sub Saharan Africa, including Benin, Cameroon, the Central African Republic, Côte d’Ivoire, the Democratic Republic of Congo, Ghana, Kenya, Malawi, Mauritius, Nigeria, Senegal, South Africa, Tanzania, Uganda, Zambia and Zimbabwe.
Regarding the Content Review Centre, Fazdai Madzingira, the Public Policy Associate for content at Facebook Africa said, “Over the years, we have made significant investments globally, and locally in ensuring that people see the content they want to see, and are aware of what is and isn’t allowed on the platform. That’s why we have a set of Community Standards and last year published the more detailed internal guidelines around these rules. We want Facebook to be a place where people can express themselves and freely discuss different points of view, whilst ensuring that it remains safe for everyone.”
Ebele Okobi, Facebook’s Public Policy Director, Africa added that this further highlights our commitment to serving the community of people using our platforms across Africa, as well as our commitment to continuing to invest and partner locally across the continent. “I am delighted that through our partnership with Samasource we will be opening our first content review centre here in Africa.”
Carolyn Komen, Samasource Program Director said, “At Samasource we believe that giving work is the most powerful solution to ending global poverty. We use technology and private sector methods to measurably improve access to work and job training. As one of the largest digital employers in East Africa, we’re excited to partner with Facebook in Nairobi to help keep people on Facebook safe and continue our mission. Our team will receive extensive training and support, benefit from industry-leading facilities, and have the opportunity to advance their careers in tech through this partnership.”